My experience took place at the Gateway Newstand at the Toronto GO Bus Terminal. I purchased a $2.25 bottle of Diet Coke which, when opened, foamed and spewed all over the place. I went back to the shop to ask for a replacement. The person said fine and replaced it with another bottle. This was did the same, if not worse. I was standing by the glass wall about 20 feet away from the shop when it foamed over, spewed all over me, the glass and the floor. I carried it, dripping all the way, back to ask for a refund. The person became irrate and started shouting at me, accusing me of “doing it on purpose”. When I tried to explain that the smallest movement set the bottle foaming over it shot up again, all over his counter, wall, floor…everything. He became verbally abusive at this point, saying that all we “white people” were the same and that I should leave, he would absolutely NOT give me a refund and I should call the police if I wanted to. For me this was not about the measly $2.25 but about the personal attack on my charater by a complete (ignorant) stranger. I was so humiliated at the way his shouting caused the whole station to stop and turn that I just walked away. I have never in my 50 years experienced such treatment. I am well-educated, a professional, well respected by everyone, and to be treated in such a terrible manner has left me shaken and angry.
I sincerely hope you post this and urge your readers not to give this ‘gentleman’ any of your hard earned money.
This article was submitted by one of our readers. Penciltrick cannot make any claims as to its authenticity but the article was accepted on a good faith belief that it is an accurate and truthful account of the events listed.