Comments on: Honda Canada

By: danny riggio

danny riggio — Thu, 19 Jan 2012 15:41:48 +0000

I am on my 4 th Honda now .now own a honda crv 2009 ex .Honda over the years is losing ground in big ways.gas is no way near what it should be my average in winter is 17 l /100 km .The tires and brakes wear out way too early for whats it worth yet you pay a mint to buy even if the resale seems good im sure that wont last long you can save the money.ever year its getting worse so Honda hangs on to that brand as long as you can.this car is expensive to insure and repair no value at all .can t wait for my next car it won t be a honda

By: Lorie

Lorie — Mon, 16 Jan 2012 17:57:29 +0000

2003 Honda Accord TRANSMISSION Failure

I echo Mark’s concerns. Only 145K on my Honda Accord and the transmission is gone. Recalls sent out and apparently my “part number” was not on the recall list. What will Honda do about it and I quote “Honda has no accountability”? Known, widespread problem and the customer is left holding the bag.

By: Maria

Maria — Wed, 11 Jan 2012 01:39:24 +0000

Well, I have a Honda Civic LX bought from the Honda Way in Abbotsford. I bought the car brand new and didnt have a problem with it till it hit 90,000 kms. My engine block cracked in the summer time, however, that was covered under warranty and they fixed that, no cost to me. But a couple months prior to that, my trunk stopped working and would not open via latch or key, So while the Honda Way in Abbotsford had my car for the engine block problem, I asked them to take a look at my truck to see what the problem with that is. Well they told me the cable became disconnected and it would cost $260 or something like that to fix, we could not afford it at the time. So my husband asked some of the guys at his work and he was going to fix it and instead of Honda looking at it and letting us know what was wrong they disconnected the whole cord and instead of putting it back as it they disconnected the trunk and my gas tank latch and just unraveled it and left it there and when we called to tell them the problem, they simply stated it wasnt there fault and to pay them to fix it or they arent touching it. I am more the unsatisfied with my results at the Honda Way in Abbotsford. They didn’t treat us as valuable customers at all, its not like I made a small purchase, I paid them over 24,000 and I expect better customer service.

By: Shelley

Shelley — Wed, 04 Jan 2012 19:36:10 +0000

I am writing this message for warning every body from buying bettery or parts from Honda dealer, because I brought one bettery for my Accord that has 5 year warranty (spent total $150.12 include tax)on Nov.4,2009 but died yesterday (Jan 3rd, 2012) after 26 month. I went back to the dealer (on 575 kinston road, pickering) paid pro-rated cost and labor (total $93.16)to get it replaced. I was wondering if I would get warranty for the replaced one, the answere (from dealer and honda canada relations)is “warranty continue from the original purchase date of Nov.4th,2009. It means if the bettery die again today I have to pay them again!I have no trust to them at all.

By: Bill

Bill — Sat, 17 Dec 2011 03:05:40 +0000

Guys & gals – deal with Funk’s Toyota in Steinbach, if you are anywhere close. They are square shooters. I purchased a 2002 Tundra in 2001 from them, which still serves us well. Funk’s does all our servicing and repairs at appointed times and stated time limits. We couldn’t be more pleased.

By: Danny Riggio

Danny Riggio — Thu, 08 Dec 2011 16:29:55 +0000

brake seized at 43300 km Honda 2009 crv.Again not Honda fault they make awful car it yours for buying a overpriced car.I remember what Made in Japan was when i was a child Honda now has gone full circle .this was my fourth and last honda crv in 12 years never again. mr Takashi Sekiguchi for shame

By: Oscar

Oscar — Sat, 26 Nov 2011 18:11:00 +0000

1992 Civic Ex 250,000 km with a problem of intermittent no start/and or stalling while driving. Brought it to local Edmonton Honda dealership and was told it was a main relay assembly (solder was damaged). I authorized the necessary work and I should have realized something was up when the service advisor said “hopefully that fixes the problem”. I said “well you took the part out, you said it was faulty so it must be fixed”. Wrong! Three days later I stalled while driving 70 kph on the Yellowhead; I had it immediately towed to the dealership where they spent another 2 days diagnosing (and I have now used up 2 CAA service calls). Next they said they can’t pin-point a problem because the diagnostics for the older models are not as accurate as newer models and it could be an an ignitor problem, distributor (which I had replaced at that dealership in Sept. 2010 so no longer under warranty), or an ECU which Honda doesn’t make anymore but they can get a used one for $200. I would have to say the main relay was never the problem so I actually spent almost $300 (parts and labour and diagnostics) for a CAR WASH! My car is still there because I find it unreliable and unsafe to drive. Going back on Monday to discuss my options. One of which may be a new car and not a Honda.

By: Duc L

Duc L — Mon, 31 Oct 2011 20:12:11 +0000

Do not buy anything from Acura on Brant in Burlington Ontario. I bought an Acura TL-S 2008 back in Aug 2011 and just a few days later problems started to happen. I bought my vehicle with Acura Certified and I had to pay for that and under Acura Certified it said Mandatory replacement are Oil, Oil filter, Air filters changes and what did I see inside the air filter? A dirty air filter that’s all greasy and cabin air filters were dirty as hell too. Acura on Brant told me that they have done the Acura Certified 125 point inspection on my car before I picked it up but when I asked for proof they said they LOST the report and there’s only 1 report. I had to replace a sensor in the gas tank because gas cap light keep coming on then off and the engine mount were gone and needs to be replace right away. First day picking up the car on my way home when i brake crazy vibration to the steering wheel and cars vibrating at 100 – 120km. Salesman told me that tires are fine and that i shouldn’t be driving 120km and if I don’t drive 120km I wont get any vibration. I bought an TL-S and you tell me I can’t go 120km? BULL!! So now after fighting with Acura on Brant and going back there few times the service manager admit that they should of replace the brake pads and rotors before I have picked up the car because do to the % left on material it does not pass Acura Certified. So I asked him again about the Acura Certified report and he told me I’m not trying to be funny sir but you will never get it because I did it and I gave it to the Sales department and they lost it, So I ask Andrew (Service manager) an important document like that only got 1 copy and he said YES, but he know I wasn’t going to give up there so he said OK I will ask the Technician that’s working on your car right now to redo a Acura certified inspection for you again and I will give you the report so I was OK with that. Now after waiting 4hrs in the waiting area Andrew came up to me and said your vehicle is done sir so he handed me the invoice that they replace new Pads and Rotors and a copy of Acura Certified report. NOW LISTEN TO THIS, I look at the Acura Certified report and what did I see on it? CAR MODEL ACURA CSX V.I.N does not match my VIN and so I ask Andrew, is this my report and he reply saying YES but I go its not my car and v.i.n and he goes we already did it once so I cannot redo it under your v.i.n but ignore that car and v.i.n because at the bottom its the report of your 125 point inspection. I wasn’t sure if that’s wrong or right on what they’re doing so i just took all the paper work and left. I went to Maple Acura to get an oil change and I asked the service manager at Maple Acura about the Acura certified and how does it work so Patty ( Service manager) at Maple told me that You should get a copy of the report and that tires, brake pads must have 50% of material or more to pass Acura certified and that Oil change need to be done and replace Air filter and Cabin air filter as it’s stated Mandatory on the Acura certified paper. After finding that My Air filters were dirty as hell and that Engine mount needed to be replace and brake pads were cracking and rotors were all messed up and tires are vibrating I suspect that they did not do Acura Certified on my vehicle that I PAID FOR. I contact Acura Canada customer relation center and spoke to a Gentlemen name Ron and I told him my story and faxed him the copy of Acura Certified That i got from Acura on Brant and he couldn’t believe they would do something like that. The next day Ron called me and ask what I would like Acura Canada to do for me so i reply that this dealership is scamming me and i got proof and I just want my car to be Acura certified and get the report from it because I paid for it so he said I will contact the General manager at Acura on Brant and bring this issue to his attention and I will contact you back in 48hrs. Anyways after 48hrs Ron said he can’t do anything for me because its not a warranty or parts defective issue so i would have to take it up with the dealership, I said I have tried before and it didn’t get anywhere that’s why i contact you guys at Acura Canada customer relation center to try and help me out. Can someone tell me what I can do to get justice for this scam that Acura on Brant pull on me since Acura Canada couldn’t do anything even they know that an Acura Authorized dealership are ripping customer off. Please contact me at duke_luong@hotmail.com if you have a solution to resolve my problem and Thanks in advance.

By: Mark

Mark — Thu, 22 Sep 2011 22:43:15 +0000

All I have to say is Honda does not install quality transmissions. I had a 1990 Accord – at 190,000 km the transmission went – cost approximately $2,000. Today I just got the news that my Odyssey with 206,000 km on it will need a replacement transmission – cost $3,000. Let me see, the power steering pump was changed twice, the engine mounts replaced……needless to say I doubt that I will own a Honda again……

By: Ryan

Ryan — Mon, 15 Aug 2011 18:49:47 +0000

i have been through 3 sets of brakes in the first 27,000km of owning my car, now my 3rd set of brakes is not covered under warranty even tho they failed after just 8,000km since their last change. i cant even get the service manager to return my calls