Comments on: Hyundai Mississauga

By: JS

JS — Mon, 19 Jul 2010 23:37:55 +0000

I was looking for purchasing a Hyundai Tucson at Mississauga Hyundai as well. But after I did some researches, I just dont see how much more value of hyundai you could get for the same money. Similar equipped Subaru costs the same plus it has more resale value.

I also heard a lot of bad story of Hyundai’s service department. For example, they tried to sell you other useless services that are not required and claiming that if you dont do it, you will void your warranty.

Personally, I think this rust protection packages is really a scam, and a pure profit for the dealer. They could make all kinds of reason to avoid your claim. You paid of fortune to get that peace of mind, but instead, you get stressed by arguing with these dealers.

Good luck on your situation.

By: G.National

G.National — Mon, 31 May 2010 12:33:36 +0000

I had a similar situation with my wife’s 2007 Santa Fe. Rust started to form around the rear hatch window. The vehicle is not even 3 years old and still under warranty yet they refused to fix it saying it is only covered to 60K for rust warranty (the vehicle has 74K). I have a 2002 Nissan Pathfinder with 155 K…no rust. We had considered buying a Tucson as a second vehicle to replace my Pathfinder, we are reluctant to buy another Hyundai. We paid $42K for our loaded Santa Fe, this vehcile was not cheap, I expected better service.

By: V. Geiger

V. Geiger — Thu, 04 Mar 2010 18:41:30 +0000

Hyundai Canada is completly useless when filing any concerns or complaints with them. In the end my dealership, Cooksville Hyundai in Mississauga came thru for me, the customer,because to them it is extremely important to have and keep unlike Hyundai Canada. Customer service is just a joke to them.
Thanks.

By: Valdemar Cunha

Valdemar Cunha — Sat, 31 Oct 2009 18:42:00 +0000

If you feel that HACC did not resolve your problem why don’t you take pictures of the rusted area and send them in?
I’ve been in the automotive business for over 30 years. There’s rules and procedures that have to be followed as well. The consumer also has reponsabilities. If, by getting in and out of the car you drag your feet against the running board, causing the paint to wear and expose the bare metal, the manufacturer can’t be held responsible. I assume you’ll understand that. No manufacturer out there will pay for repairs that are behond their control.
Hyundai’s policies are very simple.

By: ten

ten — Tue, 08 Sep 2009 17:59:05 +0000

Thanks for the post. I recently purchased a vehicle through Mississauga Hyundai. Now I am a bit wary of going back for service.

I suggest you file a complaint through OMVIC (we all paid for this when buying a new car)

http://www.omvic.on.ca

Hopefully they will be better equiped to assist you.