Jim Pattison Hyundai Coquitlam
Jim Pattison Hyundai Coquitlam
Unit B – 2385 Ottawa Street
Port Coquitlam, BC
604-552-1700
Jim Pattison claims customer satisfaction to be number one.
Well he sure didn’t get that across to his Hyundai dealership in Coquilam. (Jim Pattison Hyundai Coquitlam, Unit B – 2385 Ottawa St., Port Coquitlam, BC 604-552-1700)
My wife called his dealership (Feb.20/09) and talked to a sales rep and eventually to the Sales Manager, Darren Corr. She asked if they would sell the Hyundai Accent for 15,500 all inclusive. Taxes, levies etc.
After going back and forth and several calls back from them, they agreed. She called me in between their calls to let me know what was going on. And once they agreed to her price asked if we could go down as Darren said deal was only good if we went down right away.
I said that was fine, just to be very clear that we want the car for 15,500 including everything, taxes, doc fees or anything else. And to be sure they could arrange insurance and financing so we could drive off the lot with it, as I did not want to make a second trip.
Darren agreed to all.
My wife and her friend were just about to see a movie when the agreement was reached, so she got a refund on the tickets and rushed home to pick me up. We then bundled our 4year old up and started the 45minute drive to their dealership (Start: Friday ~7:00pm End: back home ~9:00pm). Once there, the Sales rep and manager insisted I take the car for a test drive, despite telling them we had already done that at another dealership and there was no need.
They kept insisting one of us take the drive before making the deal, as it was policy. I agreed, but before I took it out I went through what was agreed to on the phone and asked the Sales rep if this was correct. I asked if there would be enough time for them to have an insurance agent come down. Again he said yes to all but that time would be tight. So I said let’s not waste time, and get going. I took the drive, they took my info (photocopy of license) wrote down the original price and the sales rep said the manager would fill in the details to what we agreed to on the phone. Only to have them come back and say there had been a misunderstanding and they couldn’t do it for that price including taxes. The 15,500 does not include the taxes.
I ask you, why would we offer 15,500 + taxes when Hyundais’ own web site has it on for 15,190 + taxes????
They thought we were offering more than the asking price? No one would do that. There was no misunderstanding, they were just typical scam artists doing there trade.
If my 4 year old wasn’t with us I would have had a few choice words for the scum that work there.
Beware this dealership and if enough people speak up hopefully they will pay for their scamming ways many times over.
Disclaimer
This article was submitted by one of our readers. Penciltrick cannot make any claims as to its authenticity but the article was accepted on a good faith belief that it is an accurate and truthful account of the events listed.
July 13th, 2009 at 4:45 pm
I went to the Coquitlam Hyundai dealership to do a test drive and came into contact with Darren Corr. I spotted him right off as one of the old-fashioned lie-through-their-teeth, high-pressure salesmen types.
Made a bee line out the door and bought my Hyundai at the Jim Pattison Surrey dealership. There I was treated with respect and given a good deal.
July 24th, 2009 at 1:35 pm
I recently bought a used 06 Tuscon from this dealership. Drove 3 hours to look at what was advertised on the internet, only to find out that 1/2 of the additional details advertised were not correct ( no A/C, traction control, alarm/ powerless enrty amoung others!)
The sales man apologized and then lead me to believe that the car did have powerless entry. I bought the vehicle (after getting less then black book price for mu used accent) before driving off the lot- i found out i DIDNT have powerless entry/ alarm system as repeatedly said and promised.
I refused to leave the lot until they agreed to have it installed. 2 months later, I’m finally hearing back from the sales person and getting an after market installed this weekend.
I was at the dealership for 7.5 hours!!!
Make sure you are aware what you are buying and double check ALL internet advertisements.
January 5th, 2010 at 1:57 pm
In August 2009 I purchased a Hyundai Santa Fe from Jim Pattison Hyundai in Port cquitlam. I have to tell you that the staff are far and away the most knowledgeable, professional people I have ever dealt with at an automobile dealership. I was greeted at the door by a gentleman whos name was Larry. he sat me down and told me all about the Hyundai company and product and told me he was then going to show me the product. he gave me a great presentation of the vehicle and then we went on a test drive. I did not buy that day, but before I left, I was most impressed by the Sales Manager Darren Corr, who came out to greet me and thank me for coming into his dealership and promised he would give me a good deal on a vehicle. I later came back to purchase my new 2009 Santa Fe with which I am so in love with. I am in Sales myself and found this most impressive the way Darren and his staff treated me and would not hesitate to recommend this dealership to any of my family and friends. Jim Pattison Hyundai is well represented in Port Coquitlam by Darren Corr and his excellent staff.
Lily Barnes.
March 18th, 2010 at 7:00 pm
I just want to retract my story about my experience at Jim Pattison in Port Coquitlam. I was having a bad day when I went into the dealership and regretfully took my rage out on one of the sales people. Mr. corr was the sales manager on duty that day and he approcahed me to see if there was anything he could do to remedy my frustration at the time. I regrettably lost it on him also and painted the dealership in a bad light as a result. I had a problem with the vehicle I had purched from Surrey and when I returned there they did not resolve my issue to my satisfaction. I called the coquitlam dealership and was hesistant to deal there again and also embarrised that they may sterotype me by my previous dealings, but to my amazement Darren and their team in service helped me out and went above and beyond the call of duty. It would be a pleasure to recommend Darren and the team at JP Hyundai Coquitlam to all my family and friends. sincerely,
Gardner
April 4th, 2010 at 1:19 pm
Somebody posted here under my name on March 18, 2010.
EVERYTHING IN THAT POST IS A LIE!
I have never had a problem with the car I purchased at the Surrey dealership.
Given the content of that message I can assume it was made by someone at the Coquitlam dealership. This is further proof of the expected level of dishonesty you’ll get from Darren Corr and his bandits.
The fact that this person says the Hyundai I bought had problems is a black mark against that car brand. If it was someone from the Coquitlam branch you can see that they’re not interested in maintaining the good name of the cars they sell, they’re only interested in the short-term gain. What a bunch of losers!
April 23rd, 2010 at 5:44 pm
I worked for Jim Pattison Hyundai in Port Coquitlam for almost a year. I can assure you people that Wayne Brown(The General Manager) and Darren Corr (the sales manager) are the biggest scamers in the automotive business.
Dont trust anything they say.
I would not recommend anyone to work for them or give them business.
May 27th, 2010 at 2:24 pm
I did not post anything saying that my post was a lie. What a crock of s**t. I stand by my post saying that I am fully and unconditionally happy with the dealership in coquitlam. I also chuckle because the previous post was by an ex employee and if it was so bad there why did you stay for close to a year lol, sounds like you were probably fired from there and are not happy, what a jackass, get a life loser. I warn whomever uses my good name to slander this dealership or posts any further posts under my name will be sued by me personally. You have been warned.
regards,
Gardner Monk
June 14th, 2010 at 10:11 am
re: Message #7 by “Gardner Monk” (May 27th, 2010 at 2:24 pm)
“I warn whomever uses my good name to slander this dealership or posts any further posts under my name will be sued by me personally.”
Just like a Coquitlam Hyundai car salesman . . . lie, lie, lie.
“You have been warned.” Not only a lier but a dummy.
The only clear warning here is if you buy from Jim Pattison Hyundia in Coquitlam you’ll be dealing with stupid thieves who don’t know when to give up.
Hyundais are good cars. I like mine. But I bought it from the Surrey dealership at a good price from a respectful sales person.
June 24th, 2010 at 6:05 pm
to post number 7:
Mr.Corr i think you should stop spending your time on the computer in your little room that you’re so proud of and open your eyes and think about why everyone hates you and your scamming dealership.
you are not a professional and will never be. you’re just an old lonely single man who hasn’t accomplished anything in his life. No EDUCATION and NO SKILLS period.
Darren, stop talking nonsens. you always talk about suing people when you have nothing to say. Grow up seriously
July 5th, 2010 at 5:27 pm
Yes, Darren Corr is a lier a scam artist and a bully. He likes to pickup his employees (salesman) from the airport, they have no idea what they are getting into and made into thinking that they are employed by a good company. Stay away from this punk.