Comments on: Toyota Canada http://www.penciltrick.com/index.php/automotive/toyota-canada/ Fighting the trained monkey in modern society. Sun, 05 Sep 2010 16:42:59 -0700 hourly 1 http://wordpress.org/?v=3.0.1 By: James http://www.penciltrick.com/index.php/automotive/toyota-canada/comment-page-1/#comment-51757 James Fri, 30 Jul 2010 18:10:41 +0000 http://www.penciltrick.com/?p=183#comment-51757 Wow, my 2004 sienna has just yesterday had the power sliding door fall off and get jammed , the small cable and plastic retainers broke and got all jamed up !! now i geuss thats not toyotas fault !I must be the only person that has had this problem. As i am partially disabled due to a leg injury (and thats the reason we bought the van so i can eaisly get in with a electric door)i sent a letter to toyota(canada) about all the problems and got a letter back that said ........ We have received your e-mail, and are sorry that you have encountered some problems with your 2004 Sienna. Please be assured that we certainly do not like to see our customers experience the frustration and inconvenience that is associated with unexpected repairs. However, we would like to mention that extensive planning and research is required in order to ensure the highest quality of components are used on our vehicles. Unfortunately, it is difficult to establish the life expectancy of a component or predict when a failure will occur. There are many variables that will contribute to their durability. However, we have noted your comments and have forwarded them to the appropriate departments within Toyota Canada Inc. for information purposes. Thank you again for taking the time to contact us. Sincerely, Customer Interaction Center Toyota Canada Inc. I geuss all the problems with my van must be my fault and not toyotas!(my fault for buying a Toyota i geuss!)well at least they sent me a letter back. James :( ps my van only has 138k on it, not sure if it will last much longer as every light on the dash is now glowing.traction control tire sensors abs all not working.And the power locks are only working when they feel like it. aaaaaaaaaaaaaaaaaaaaaaaaaahhhhhhhhhhhhh!! Wow, my 2004 sienna has just yesterday had the power sliding door fall off and get jammed , the small cable and plastic retainers broke and got all jamed up !! now i geuss thats not toyotas fault !I must be the only person that has had this problem. As i am partially disabled due to a leg injury (and thats the reason we bought the van so i can eaisly get in with a electric door)i sent a letter to toyota(canada) about all the problems and got a letter back that said ……..

We have received your e-mail, and are sorry that you have encountered some problems with your 2004 Sienna.

Please be assured that we certainly do not like to see our customers experience the frustration and inconvenience that is associated with unexpected repairs. However, we would like to mention that extensive planning and research is required in order to ensure the highest quality of components are used on our vehicles. Unfortunately, it is difficult to establish the life expectancy of a component or predict when a failure will occur. There are many variables that will contribute to their durability.

However, we have noted your comments and have forwarded them to the appropriate departments within Toyota Canada Inc. for information purposes.

Thank you again for taking the time to contact us.

Sincerely,

Customer Interaction Center
Toyota Canada Inc.

I geuss all the problems with my van must be my fault and not toyotas!(my fault for buying a Toyota i geuss!)well at least they sent me a letter back.

James :(

ps my van only has 138k on it, not sure if it will last much longer as every light on the dash is now glowing.traction control tire sensors abs all not working.And the power locks are only working when they feel like it. aaaaaaaaaaaaaaaaaaaaaaaaaahhhhhhhhhhhhh!!

]]> By: Elaine http://www.penciltrick.com/index.php/automotive/toyota-canada/comment-page-1/#comment-50936 Elaine Fri, 16 Jul 2010 22:29:51 +0000 http://www.penciltrick.com/?p=183#comment-50936 Transmission on 2003 Toyota Matrix just died. Will cost around $3,000 to repair. It has high mileage - 200,000 km - but generally you expect to drive an old Toyota for a little while longer. Has this changed? Transmission on 2003 Toyota Matrix just died. Will cost around $3,000 to repair. It has high mileage – 200,000 km – but generally you expect to drive an old Toyota for a little while longer. Has this changed?

]]> By: mike http://www.penciltrick.com/index.php/automotive/toyota-canada/comment-page-1/#comment-49855 mike Thu, 24 Jun 2010 10:09:19 +0000 http://www.penciltrick.com/?p=183#comment-49855 today i received a reminder from grandville toyota that i should consider getting an oil change ,i got this 2003 corolla from the toyota store front mentioned the car is in very good condition looks great very clean ,it was in an accident before i purchased it the sales man was reluctant to provide any details and told me that he did not have any knowledge of the details or extent of prior damage as far as i know it was a lease vehicle he said it was not from his dealership it was taken on trade ,however my complaint is that i told the sales rep that i got a total fluid change at mr lube it cost 395 bucks oil package /cooling system/transmission fluid/the reason i got it done was because when i checked the oil and tranny levels the oil was dirty and like dried molasis and barely showing on the stick/the tranny fluid was the same i started to freak out,so i took it to the place that in my words has a good reputation and a great customer service,i did this service 6 months after i purchased the car ,when i made the rep aware of this he started to get defensive and told me that i was just trying to get recovery on the cost's for the new fluids that had been installed ,it was like how dare you when we did 800 plus dollars of service on the vehicle and it included fluids etc i forgot to mention the rad fluid had to be changed i saw the gauge it was toast to,the sales rep kept giveing me the third degree for telling him about my experience,and told me that it's my fault takeing it to the defamitorially, if that is a word,refered to lube shop who i have used for years for all my vehicles,the reason i called them was not to complain but to point out that somethig got lost at the point of sale ,i call it the seal of good house keeping,after that i felt realy bad about myself ,these people give me the creeps ,i will never go back to this place period/i think that toyota canada owes me an appology for allowing one of it's dealers give me the shuffle and treat me like crap. oh i forgot to mention i only drove 4000k from the phantom fluid installation. at the end of the conversation i had to cut it off this person was realy starting to offend me i said have a nice day i'm calling the news paper and hung up. today i received a reminder from grandville toyota that i should consider getting an oil change ,i got this 2003 corolla from the toyota store front mentioned the car is in very good condition looks great very clean ,it was in an accident before i purchased it the sales man was reluctant to provide any details and told me that he did not have any knowledge of the details or extent of prior damage as far as i know it was a lease vehicle he said it was not from his dealership it was taken on trade ,however my complaint is that i told the sales rep that i got a total fluid change at mr lube it cost 395 bucks oil package /cooling system/transmission fluid/the reason i got it done was because when i checked the oil and tranny levels the oil was dirty and like dried molasis and barely showing on the stick/the tranny fluid was the same i started to freak out,so i took it to the place that in my words has a good reputation and a great customer service,i did this service 6 months after i purchased the car ,when i made the rep aware of this he started to get defensive and told me that i was just trying to get recovery on the cost’s for the new fluids that had been installed ,it was like how dare you when we did 800 plus dollars of service on the vehicle and it included fluids etc i forgot to mention the rad fluid had to be changed i saw the gauge it was toast to,the sales rep kept giveing me the third degree for telling him about my experience,and told me that it’s my fault takeing it to the defamitorially, if that is a word,refered to lube shop who i have used for years for all my vehicles,the reason i called them was not to complain but to point out that somethig got lost at the point of sale ,i call it the seal of good house keeping,after that i felt realy bad about myself ,these people give me the creeps ,i will never go back to this place period/i think that toyota canada owes me an appology for allowing one of it’s dealers give me the shuffle and treat me like crap. oh i forgot to mention i only drove 4000k from the phantom fluid installation. at the end of the conversation i had to cut it off this person was realy starting to offend me i said have a nice day i’m calling the news paper and hung up.

]]> By: Jorgr http://www.penciltrick.com/index.php/automotive/toyota-canada/comment-page-1/#comment-46323 Jorgr Wed, 24 Feb 2010 18:36:05 +0000 http://www.penciltrick.com/?p=183#comment-46323 I HAVE A 2003 RAV 4 HAVE 140,000 KM ONLY, BUT EVER TIME I DRIVE MORE THAN 60 OK. BEGINNING FROM THE STOP SIGN, IT JERKS, & GAS PEDAL IS TIGHT. WENT TO DEALER TOLD ME TO CHANGE TRANSMISSION, BUT THERE IS NO LIGHT IN THE DASH BOARD. CANNOT GUARRANTY IF ITS GOING TOBE PERFECT. THERE IS NO DISCOUNT FOR NEW CARS. I DONT UNDERSTAND THIS COMPANT ANYMORE. I CANNOT TRUST THEM I HAVE A 2003 RAV 4 HAVE 140,000 KM ONLY, BUT EVER TIME I DRIVE MORE THAN 60 OK. BEGINNING FROM THE STOP SIGN, IT JERKS, & GAS PEDAL IS TIGHT.
WENT TO DEALER TOLD ME TO CHANGE TRANSMISSION, BUT THERE IS NO LIGHT IN THE DASH BOARD. CANNOT GUARRANTY IF ITS GOING TOBE PERFECT.
THERE IS NO DISCOUNT FOR NEW CARS.
I DONT UNDERSTAND THIS COMPANT ANYMORE. I CANNOT TRUST THEM

]]> By: David http://www.penciltrick.com/index.php/automotive/toyota-canada/comment-page-1/#comment-44084 David Sun, 15 Nov 2009 21:59:03 +0000 http://www.penciltrick.com/?p=183#comment-44084 Oh so quick to jump to Honda. Well if your looking for true value...maybe you should consider Subaru. Subaru does have higher customer satisfaction ratings than any manyfacturer, as well as higher customer retention ratios. Oh so quick to jump to Honda. Well if your looking for true value…maybe you should consider Subaru. Subaru does have higher customer satisfaction ratings than any manyfacturer, as well as higher customer retention ratios.

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