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	<title>The Consumer Complaints Blog &#187; Service Based</title>
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	<link>http://www.penciltrick.com</link>
	<description>Fighting the trained monkey in modern society.</description>
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		<title>Bell Express Vu</title>
		<link>http://www.penciltrick.com/index.php/service-based/bell-2/</link>
		<comments>http://www.penciltrick.com/index.php/service-based/bell-2/#comments</comments>
		<pubDate>Sun, 25 Jul 2010 18:48:08 +0000</pubDate>
		<dc:creator>Editor</dc:creator>
				<category><![CDATA[Service Based]]></category>

		<guid isPermaLink="false">http://www.penciltrick.com/?p=351</guid>
		<description><![CDATA[On May 22, 2010 I contacted Bell Express Vu loyalty department regarding an offer I had received from Rogers. The idea was to get my $103 bill down. After talking with them I accepted a deal that was offered. Imagine my surprise when my first bill was $481.80. The deal I was offered included bundling [...]]]></description>
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		<title>Ticketmaster</title>
		<link>http://www.penciltrick.com/index.php/service-based/ticketmaster/</link>
		<comments>http://www.penciltrick.com/index.php/service-based/ticketmaster/#comments</comments>
		<pubDate>Fri, 16 Jul 2010 02:49:04 +0000</pubDate>
		<dc:creator>Editor</dc:creator>
				<category><![CDATA[Service Based]]></category>

		<guid isPermaLink="false">http://www.penciltrick.com/?p=341</guid>
		<description><![CDATA[I first wrote TicketMaster on June 28th. I received just an automatically generated acknowledgement but was otherwise ignored. On July 7th I wrote to BBB and they said its outside their purview. Am I alone in getting such a bad treatment from TicketMaster? I am sure you have a better take on this than me [...]]]></description>
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		<title>Expedia</title>
		<link>http://www.penciltrick.com/index.php/service-based/expedia/</link>
		<comments>http://www.penciltrick.com/index.php/service-based/expedia/#comments</comments>
		<pubDate>Wed, 30 Jun 2010 17:38:02 +0000</pubDate>
		<dc:creator>Editor</dc:creator>
				<category><![CDATA[Service Based]]></category>

		<guid isPermaLink="false">http://www.penciltrick.com/?p=339</guid>
		<description><![CDATA[On June 16th I had to cancel a flight from Winnipeg to Toronto for my husband due to a death in the family. I called Expedia and they said no problem – they would issue a credit for the flight. They sent me an email confirming credit $262.63 and credit booking procedures. I called the [...]]]></description>
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		<title>Royal Forest Pest Control</title>
		<link>http://www.penciltrick.com/index.php/service-based/royal-forest-pest-control/</link>
		<comments>http://www.penciltrick.com/index.php/service-based/royal-forest-pest-control/#comments</comments>
		<pubDate>Sun, 27 Jun 2010 16:53:36 +0000</pubDate>
		<dc:creator>Editor</dc:creator>
				<category><![CDATA[Service Based]]></category>

		<guid isPermaLink="false">http://www.penciltrick.com/?p=336</guid>
		<description><![CDATA[Big Problem with Pest Management Company in Toronto After receiving bites on my leg in a telltale pattern, I discovered that my home had a light (thankfully) infestation of bed bugs. It may be hard to believe but this has been, bar none, the most upsetting domestic pest problem I’ve ever had. Even mice did [...]]]></description>
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		<slash:comments>1</slash:comments>
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		<item>
		<title>cessation of paper billing; no customer service</title>
		<link>http://www.penciltrick.com/index.php/service-based/cessation-of-paper-billing-no-customer-service/</link>
		<comments>http://www.penciltrick.com/index.php/service-based/cessation-of-paper-billing-no-customer-service/#comments</comments>
		<pubDate>Tue, 15 Jun 2010 14:55:01 +0000</pubDate>
		<dc:creator>Editor</dc:creator>
				<category><![CDATA[Service Based]]></category>

		<guid isPermaLink="false">http://www.penciltrick.com/?p=325</guid>
		<description><![CDATA[When were companies given the right to no longer send statements or bills? I have tried contacting the Consumers Bureau about this, but to the best of my knowledge, no one works there. There’s an answering machine and no one responds to messages. My complaints: For years I have given permission for companies to pay [...]]]></description>
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		<title>UPS and FedEX</title>
		<link>http://www.penciltrick.com/index.php/service-based/ups-fedex/</link>
		<comments>http://www.penciltrick.com/index.php/service-based/ups-fedex/#comments</comments>
		<pubDate>Fri, 14 May 2010 19:14:55 +0000</pubDate>
		<dc:creator>Editor</dc:creator>
				<category><![CDATA[Service Based]]></category>

		<guid isPermaLink="false">http://www.penciltrick.com/?p=307</guid>
		<description><![CDATA[I need help to resolve a problem I am having with UPS and Fed EX. In March my friend and I sent 18 bottles of wine home from Italy. Before I go any further I admit right now that we had no idea that it was so difficult to send wine to Canada never having [...]]]></description>
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		<title>Enbridge Gas customer service</title>
		<link>http://www.penciltrick.com/index.php/service-based/enbridge-gas-customer-service/</link>
		<comments>http://www.penciltrick.com/index.php/service-based/enbridge-gas-customer-service/#comments</comments>
		<pubDate>Fri, 26 Feb 2010 18:42:46 +0000</pubDate>
		<dc:creator>Editor</dc:creator>
				<category><![CDATA[Service Based]]></category>

		<guid isPermaLink="false">http://www.penciltrick.com/?p=286</guid>
		<description><![CDATA[My husband and I purchased a model home in February 2009. We moved in to our home in April 2009. At that time the home was 1.5 years old and had been receiving heat. After we unpacked and settled into our home in a week, I began the task of calling all the utility companies [...]]]></description>
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		<title>Enbridge</title>
		<link>http://www.penciltrick.com/index.php/service-based/276/</link>
		<comments>http://www.penciltrick.com/index.php/service-based/276/#comments</comments>
		<pubDate>Wed, 27 Jan 2010 18:42:15 +0000</pubDate>
		<dc:creator>Editor</dc:creator>
				<category><![CDATA[Service Based]]></category>

		<guid isPermaLink="false">http://www.penciltrick.com/?p=276</guid>
		<description><![CDATA[Here&#8217;s an update from the person who sent a complaint about Enbridge a while back. The original post is here. We continue to experience difficulty with billing from Enbrige. Since moving to our new home in October we have not received a bill from Enbridge. We notified the company of our change of address, called [...]]]></description>
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		<title>Book-Me-A-Limo</title>
		<link>http://www.penciltrick.com/index.php/service-based/book-me-a-limo/</link>
		<comments>http://www.penciltrick.com/index.php/service-based/book-me-a-limo/#comments</comments>
		<pubDate>Fri, 04 Dec 2009 17:08:33 +0000</pubDate>
		<dc:creator>Editor</dc:creator>
				<category><![CDATA[Service Based]]></category>

		<guid isPermaLink="false">http://www.penciltrick.com/?p=224</guid>
		<description><![CDATA[Book-Me-A-Limo: Do not use-please look elsewhere-no respect for customer For my mother&#8217;s 80th birthday I thought I would rent a limousine for 2 hours. The limusine company I chose was BOOK-ME-A-LIMO. Their office is located in Woodbridge, Ontario. The 2 ladies I dealt with, to arrange this surprise, were very nice. I explained exactly what [...]]]></description>
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		<slash:comments>4</slash:comments>
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		<item>
		<title>BMO &#8211; Line of Credit</title>
		<link>http://www.penciltrick.com/index.php/service-based/bmo-line-of-credit/</link>
		<comments>http://www.penciltrick.com/index.php/service-based/bmo-line-of-credit/#comments</comments>
		<pubDate>Fri, 04 Dec 2009 16:58:18 +0000</pubDate>
		<dc:creator>Editor</dc:creator>
				<category><![CDATA[Service Based]]></category>

		<guid isPermaLink="false">http://www.penciltrick.com/?p=220</guid>
		<description><![CDATA[This event occurred on December 2008 to January 2009. I called BMO direct banking on December 24 to request for an increase on my existing line of credit from $5000 to $2100 for a car loan. The call took approximately 1 hour to answer all questions, waiting on hold and transfer to another department. I [...]]]></description>
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