To submit a consumer complaint, please send an e-mail to info at penciltrick.com. (Replace “at” with the at mark. We separate it like this to slow down spam bots.)
Please note that we do not censor your article but do reserve the right to edit it for errors and general writing style. We also ask that you be completely honest in your account of what happened and not to exaggerate. We know that most companies do a very good job of making themselves look bad without any help from the customer.
Finally, we ask that you allow us to submit your name along with the article. We have been contacted by lawyers in the past and the number one problem they have is that the complaint could be lodged by a competitor. Posting your name is a way to keep them from trying to censor the blog. We only post articles which we believe in good faith to be truthful.
Thank you for your submissions and for allowing us to make a collective difference to the lack of consumer protection afforded to each and every one of us.