Comments on: Dominion Doesn’t Suck? http://www.penciltrick.com/index.php/food-related/dominion-doesnt-suck/ Fighting the trained monkey in modern society. Thu, 09 Sep 2010 00:53:44 -0700 hourly 1 http://wordpress.org/?v=3.0.1 By: RSMAC http://www.penciltrick.com/index.php/food-related/dominion-doesnt-suck/comment-page-1/#comment-13011 RSMAC Wed, 18 Jul 2007 22:27:22 +0000 http://www.penciltrick.com/index.php/food-related/dominion-doesnt-suck/#comment-13011 Good to see some positive consumer experiences. I'm following a complaint to Zip.ca (Rogers Video Direct) that is getting some positive response from the company. While they've sent free DVDs, and manually picked highly ranked DVDs, they still haven't fixed their algorithm. I contacted the president of Zip.ca and he admits that my fulfillment record is one of the worst he's seen. But is he doing anything about it? I'm going to let this go a bit longer to give them time to make the software fix. Generally, I've found it pays to go to the top sometimes. http://consumercurmudgeon.blogspot.com/search/label/Zip.ca Good to see some positive consumer experiences. I’m following a complaint to Zip.ca (Rogers Video Direct) that is getting some positive response from the company.

While they’ve sent free DVDs, and manually picked highly ranked DVDs, they still haven’t fixed their algorithm.

I contacted the president of Zip.ca and he admits that my fulfillment record is one of the worst he’s seen. But is he doing anything about it?

I’m going to let this go a bit longer to give them time to make the software fix.

Generally, I’ve found it pays to go to the top sometimes.

http://consumercurmudgeon.blogspot.com/search/label/Zip.ca

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