The Consumer Complaints Blog

Fighting the trained monkey in modern society.

December 8, 2009

Toronto Community Housing

Filed under: Miscellaneous — Editor @ 12:44 pm


I have been dealing with a humming noise in my building, a Toronto community housing downtown unit, since mid of Aug 2009.

The noise was always heard during midnight and early morning. As a result, I woke up and could not sleep. I suffered most during the weekend, as it was the time when the noises were heard much louder and more frequently.

At the beginning as I could not identify where the noise came from, I called emergency line twice on two different weekends, the emergency operator confirmed that someone would come to my building to look at the problem within 6-7 hours. The truth of the matter is that no one showed up in either night and the noises were still there.

The second step was that I was calling the building superintendent, who acted quicker than others, after I contacted him second time. He showed up at my apartment and identified that the noise came from the elevators. He contacted the elevator company right way and the work they did if they really did as super said made the situation worse.  Whenever the elevators were being used, they produced big noises.

I tried different ways to cope with it, starting from using earplugs to putting pillows on my head and I even turned my living room into my bedroom. During the day times especially on weekends, the noises distracted me so much that I could not concentrate so I was forced to go to the public places to read; it also gave me headaches, heartaches, and to some point drove me crazy. I even slept at my friend’s place one night to get a sound sleep in order to prevent my breakdown. I am EXHAUSTED and literally have not slept well for months. And of course everyone went through this would break down, and I got sick. What a pity! I even could not go to work and ended up in the coffee shop to take a nap while the building was repairing the balcony.

They are just unfortunate facts; it just upsets me more when I tried to contact the office to have an appointment to see how they would resolve this matter. After unsuccessful attempts of calls and emails to supervisor and the operating manager, I have showed up at the office three times, which is located at 15 Scadding Ave, to ask them to take care of this unbearable noise issue. All the methods seemed in vain.

When you are a consumer in a retail setting, the activities are being monitored and reviewed on a continuous basis (i.e. consumer ministry/consumer protection laws). How much right do I have as a tenant of Toronto community housing towards this particular landlord which runs under the system of total monopoly? I don’t know who can really monitor them.

As a model tenant who always pays the rent on time, I deserve to ask for a quiet place to sleep. Can I stop paying rent if this issue not is being resolved? Or I just should look for some other places no matter how much more rent I need to pay? Where can I go for some fairness?


Disclaimer
This article was submitted by one of our readers. Penciltrick cannot make any claims as to its authenticity but the article was accepted on a good faith belief that it is an accurate and truthful account of the events listed.

6 Responses to “Toronto Community Housing”

  1. IRWIN R. SHEISTER Says:

    TOO BAD! MOVE OUT OR TCHC WILL BEAT THE HELL OUT OF
    YOU WITH THEIR “GOON SQUAD” AND THROW YOUR REMAINS IN THE BUILDINGS DUMPSTER!

  2. Malaika Says:

    Hi all
    I have been in hell with this Toronto CH . Yes it’s not their fault, when I came in this country 1 yr ago, I never knew I will end up in TCH. Yes it was home I thought it was, untill I met people who have bn here more than, 30yrs old, living here with no direction, no other direction, no where to move to, generation afther another, having more than10 children no fathers involved, a delivery facyory so I think it is , just with my only baby, yes, no one cares, it’s community housing, do u know why Tch don’t care, ther do not want u to be comfortable, I care fore those who came to community housing not because of their fault but who cares. I am working smart, soon I will be outa here. God knows I’m sincere,

  3. Malaika Says:

    Hi all
    I have been in hell with this Toronto CH . Yes it’s not their fault, when I came in this country 1 yr ago, I never knew I will end up in TCH. Yes it was home yes ,I thought it was, untill I met people who have lived here for more than, 30 old, they have lived here with no direction, no other direction, no where to move to, generation after another, did they fail to work hard, where they lazy maby be NOT ,Them others having more than10 kids no fathers involved, yes i sat down and i thought is this a delivery factory????? To me No,yes No, so I thought it is environment maters, I sayed with only One baby I feel misplaced, yes, no one cares, it’s community housing after all , Do u know why Tch don’t care, they do not want u to be comfortable, do u want to be comfortable in someone’s house????? I’m working Hard to have my own , where I could call home with my beloved daughter,, I care for those who came to community housing not because of their fault but how cares. I am working smart, soon I will be outa here. God knows I’m sincere, all hard working women, be smart aged give your kids dignity. I love you all MAMA’S ,MOMARS

  4. kishka Says:

    I just moved in tchc building 2 years ago my neighbor upstairs renovated her tiles and every other day keeps hammering on her floor and me below her. I have had it with the office and security calls .
    jUst head on down to 981 yonge street the 5million dollar corporate office of toronto housing and tell them you will stop your rent payments until they deal with the matter that is what i am going to do. and there is tenant associations that will back you up so they can not evict you. good luck to both of us.

  5. ron Says:

    “Where can I go for some fairness?”

    Oh my god thats the most laughable thing I have ever heard / question posed about Toronto housing.

    there is no such thing as fairness when it comes to Toronto community housing.

  6. ron Says:

    as was put superbly by this individual”

    IRWIN R. SHEISTER Says:
    July 16th, 2011 at 3:37 pm

    TOO BAD! MOVE OUT OR TCHC WILL BEAT THE HELL OUT OF
    YOU WITH THEIR “GOON SQUAD” AND THROW YOUR REMAINS IN THE BUILDINGS DUMPSTER!

    Overpaid lazy unionized employees need to waste time doing absolutely nothing, while making your life a living hell.
    The hell that toronto community housing is because of the employees from hell…not because of the tenants. the tenants hehave the way do do beacuse of no oversight and and employees that dont care…only about their paycheck

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