Comments on: 3-Day Blinds

By: Brenda M

Brenda M — Mon, 23 Jan 2012 22:49:59 +0000

I purchased a house with 3 day blinds, the string on the extremely big blinds broke and fell off. Since the house is only a few years old so are the blinds. According to customer service the warranty only covers the repair for original owner and not their product. However, they would be happy to repair for a big fee.

By: Lisa G

Lisa G — Sat, 01 Oct 2011 16:15:26 +0000

They need to change the name of this company from 3 day blinds to “whenever we feel like it” blinds. I have been waiting months to get my valances installed. When I call customer service, I am told they will check on it and call me back..which they never do. When I ask who else can I speak to, I am told no one and there is nothing they can do. When I ask for my money back, I am told they don’t discuss compensation until the order is complete. So, if the order is never complete, they never discuss a refund? Seriously!

I have used 3 day blinds in the past and always got good service. I am so disappointed. All I want is what I paid for.

By: CL

CL — Thu, 07 Apr 2011 00:46:15 +0000

Totally agree with regard to the company slogan It really means: Shady Integrity, a Confused Team that Fails in Customer Service resulting in anything but Excellence and a Passion to argue with the Customer

By: Joe C/

Joe C/ — Mon, 15 Nov 2010 05:35:24 +0000

I had the same issue. Honeycomb shades are falling apart and I’m told that the warrant changed last year so I’m not covered. And in a separate email I’m told that the lifetime warranty only lasts for 5 years. But they can’t show me that anywhere in their warrant. What crack’s me up the most is how they sign their emails ” Integrity | One Team | Superior Client Experience | Excellence | Passion”

I don’t see any integrity, excellence or superior client experience.

Stay away from them. They don’t honor their warranty or their word.

By: Jeff Miller

Jeff Miller — Tue, 03 Aug 2010 22:13:33 +0000

Hi. As the new VP of Customer Satisfaction for 3 Day Blinds, I want to express my concern that you were not satisfied with the quality of your product, and would appreciate an opportunity to resolve any of the related issues you may have. I can assure you that all of our custom blinds, shades and shutters are manufactured with the highest quality components and materials in 3 Day Blinds’ state-of-the-art factory. All of our products are covered by a Limited Lifetime Warranty, so if you are experiencing problems with your product, please give us the opportunity to live up to our promises.

Please call my customer service team at the following numbers if you have any support needs, or, if you prefer an on-line dialogue we’ve just launched on-line Chat via our website to support you as well.

Customer Service: 888-234-3329
Appointments and sales: 888-966-3329
Website: http://3dayblinds.com/

Warm Regards,
Jeff Miller, VP Customer Satisfaction
3 Day Blinds