On February 12, 2011 we ordered a couch from this store with delivery promised in 4-6 weeks. We paid in full, I know big mistake. The couch has yet to arrive. In a mid-March email they had asked us to give them until April 20 to produce the couch, we agreed and asked for full credit if it did not arrive, they agreed. Needless to say April 20 passed, the couch did not arrive, nor was the credit processed. Telephone calls and emails have not been answered, the manager was ‘on vacation’ when we dropped into the store.
Based on our experience, I would advise against dealing with EOS Modern, they have a strong web and Facebook presence, and a store at 9000 Keele St. in Concord.
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