Comments on: Cycle Shop USA

By: L Lulay

L Lulay — Sat, 30 Oct 2010 17:18:47 +0000

I also was ripped off by this guy. I bought a fender, and it wasn’t the style I wanted. I went through their RMA process and paid to have it shipped back – then verified they got it. That was in February – I still haven’t got my refund. Multiple calls, emails, contacts to Florida BBB and Internet Fraud – but nobody has been able to help me. This business is a turd I would run away from it.

By: J Reed

J Reed — Thu, 18 Mar 2010 14:39:14 +0000

I too was blindsided by this bogus business. I ordered a jacket from them Feb 6, 2010. After my confirmation I havent heard not one word from these people. I’ve emailed/called and have learned a lesson. It’s irritating and I noticed they did charge my credit card in it’s entirety for my fake purchase. I’m calling my credit card company to see what I can do to get my funds returned.

By: S. Artt

S. Artt — Fri, 12 Feb 2010 01:32:39 +0000

I had a similar experience with CycleshopUSA.com. I ordered motorcycle luggage from them and requested shipping info after payment was made. I got a bounce-back message from their server saying the mailbox was full. I called and received the same, “high caller volume” put off, that the previous blogger experienced. I tried this several times with no success at reaching them. Fortunately I had paid through Paypal and after two weeks I registered a claim against them. Only after the claim was registered did I finally get an e-mail from CycleshopUSA saying they would let me know soon what warehouse the luggage would be shipped from. At this point I wasn’t willing to take any more “chances” that I may get the product, so I left my claim active and Paypal ruled in my favor, returning my money.
I do not know if this is a legitimate business or not, if it is, they have the worst customer service I have ever seen. I would strongly caution anyone from ordering anything from this site.