Global Closeouts-Hudson, FL
I bought a TV. I paid for a warranty. It has been four months and I still do not have a warranty. They say it’s in the mail. The company doing the warranty, Bankers Trust Group of Florida says they have not been paid. Global Closeouts also seems to be doing business has Close Out City, Enable Holding and/or Ubid. In the store Bob and Jason say they can do nothing. A long distance call on my dime to Jim Potts has had no effect. These people do not seem to care about the customer once the customer is out the door. I fear they will move/close before I get my warranty.
Disclaimer
This article was submitted by one of our readers. Penciltrick cannot make any claims as to its authenticity but the article was accepted on a good faith belief that it is an accurate and truthful account of the events listed.
January 28th, 2010 at 2:47 pm
They have closed and left no forwarding address.Phone number has been disconnected.I have also not received my warranty for a refridgerator purchased from this company November 14th.
January 29th, 2010 at 3:16 pm
Call the BBB!
January 31st, 2010 at 9:27 pm
I too have not received my warranty and they are gone. What a rip off. They just made themselves an extra 60.00 and now I have a refurbished tv that may be broke in less then a year. There should be someone we can contact about this.
February 4th, 2010 at 3:53 pm
GLOBAL CLOSEOUTS IS A SCAM… I BOUGHT A 50 INCH SHARP FLAT TV.. I ALSO BOUGHT THE WARRANTY FOR ANOTHER $199.00… I WAS GIVEN THE WARRANTY… ONE PROBLEM … THEY NEVER GAVE THE MONEY TO THE WARRANTY COMPANY…MY NEW T.V. IS NOT WORKING PROPERLY… GO TO YAHOO AND TYPE IN GLOBAL CLOSEOUTS… WE HAVE THEIR NAMES.. ADDRESSES… AND PHONE NUMBER… ONE THING THEIR MAILBOX IS ALWAYS FULL…I AM OUT TO GET THEM…. THEY EVEN HAVE THEIR HOME ADDRESS ON THE RIP OFF SITE…I THINK WE CAN ALL FILE A CLASS ACTION SUIT AGAINST THESE PEOPLE. PLEASE WRITE BACK TO ME.. SANDRAJOY1210@HOTMAIL.COM
February 17th, 2010 at 10:27 am
I bought a tv. I showed a deffect a week after purchased. Went back for warranty, they couldnt find the company or telephone number to give me. Never gave me warranty papers either. I left the tv there. They left took the tv and kept the money. Does anyone know who there their corporate offices are? I am planning to file a police report, a complaint with the BBB and a suit if posible. I lost $257
February 26th, 2010 at 11:26 am
You can contact Global Closeouts at 1-888-819-1350. They moved to a temporary location in a different area so their phone number had to be changed. You can always reach them on their toll free number
February 26th, 2010 at 5:03 pm
I bought 2 lap top computers med December and paid for extended warranty on both. I had not received the contract as the brochure had said I would. So I called the warranty co. Bankers Warranty Group. They tell me that Global Closeouts did not send them the money of information for my warranty.Mailbox at the lcocal number I have is full not taking messages, the 2 long distant phone numbers I have are disconnected. So if any one has other information or pursuing any legal recourse, let me know. What a scam, I am so frustrated
March 3rd, 2010 at 10:12 pm
Just wanted to let other people having trouble with getting the extended warranty they paid for with a product they purchased at Global Closeouts. I called 1-888-819-1350 and spoke with Jason there. They are currently working out of a stoe in Bradenton Florida. He told me they have been having trouble with the Bankers Warranty Group since Global Closeout co. also has another partner co. But supposedly it has been getting straightened out. So it is suppose to be that if you call the phone number for Bankers Warranty which is 1-800-206-7848, they should find you as being covered and be sending you a contract number etc. So you may want to check again since this all happened in the last day or 2. If you find you are still having trouble, someone at the above number I put in this blog, may be able to help you. I did find them quite helpful today.
March 4th, 2010 at 1:46 pm
Ditto to everyone’s stories above. I am reporting it to the Sarasota County Sheriff’s Dept., Florida Office of the Attorney General and the Better Business Bureau of West Florida. If everyone would do the same, we might get somewhere.
March 4th, 2010 at 2:23 pm
The letter from Holly, who is probably a person that is part of this scam is not telling the truth… i bought my 5 year warranty in Dec….. I just called them, they have no record of me…….sandrajoy1210@hotmail.com
March 6th, 2010 at 1:43 pm
I have purchased many items from Global Closeouts and have never had a problem. The extended warranty does not go into effect until 90 days after the purchase date. Global themselves handle all warranty issues for the first 90 days then Bankers takes over the extended warranty (if purchased) after that. Of all of the electronic items I have purchased I have only had issues with one – and it was replaced without issue from the warranty company.
March 6th, 2010 at 6:27 pm
I bought a Sharp TV from these guys in Port Richey Fl. I had a problem with the TV and called the 1-888-819-1350 number listed above. They set me up with a service call from Sharp and the TV is working great. If you have any problems I highly recommend calling that number they were very nice and helpful.
March 10th, 2010 at 9:55 am
PLEASE LISTEN PEOPLE… THE ITEMS YOU PURCHASED ARE COVERED FOR 1 YEAR..UNDER THE MANUFACTURED WARRANTY…. IF YOU BOUGHT THE EXTENDED WARRANTY, YOU ARE SCREWED.. THEY NEVER PAY THE WARRANTY COMPANY… IF YOUR ITEM BREAKS AFTER THE MAN.WARRANTY IS UP, IT IS YOUR OWN PROBLEM..
THE ONLY WAY I CAUGHT THESE SCAM ARTISTS, IS I WAS HAVING A PROBLEM WITH MY NEW TV, AND INSTEAD OF CALLING SHARP, I CALLED THE S.P. SERVICE PAK. THEY HAVE NO RECORD OF THE EXTRA $199.00 I PAID FOR THE WARRANTY.. GLOBAL CLOSEOUTS KEEPS YOUR MONEY FOR THE
WARRANTIES..THE WARRANTY COMPANY WILL HAVE NO RECORDS OF THE WARRANTY YOU PURCHASED BECAUSE GLOBAL CLOSEOUTS NEVER SUBMITTED YOUR HARD EARNED MONEY TO THEM.. STOP WAITING PEOPLE FOR YOUR WARRANTY… IT IS A SCAM…….YOU HAVE NO EXTENDED WARRANTY… TAKE ACTION…