When I bought my house four years ago, I hired Pillar to Post to do the home inspection.
This is a very critical part of the home buying process. Not only do the buyers rely on this report, but to some degree the banks do too.
To make a long story short. The Pillar to Post inspection stated plainly that there was no visible evidence of wood destroying insects. These creatures are better known as termites! The report from Pillar to Post further stated that there was no visibile evidence that the structure or a portion thereof (my house) was treated for termites. I bought the house.
Ok, so here is where the fun begins! It’s now time to sell my house and the buyer’s inspector shows my realtor and the buyers evidence of past termite damage in plain view.
On top of that he shows them drill marks where the termite treatment was applied. That too, is in plain sight, just as you enter the house. Are you kidding me?
Any inspector with basic training should have seen this. The evidence was in plain sight, to the trained eye that is (hint, it should have been to the Pillar to Post inspector).
I contacted Pillar to Post and apprised them of this information. I requested that they re-imburse me for the fees I paid to them. Reasonable enough request.
Not to Mr. Dave Moore, the current owner of the franchise. He basically stated that Pillar to Post is not responsible because they are not required to affirm that there is no evidence of damage or treatment, in spite of the fact that their report affirmatively checked “No” to whether or not “it appears that the structure(s) or a portion thereof may have been previously treated.”
And their report also checked off the following: “No visible evidence of wood destroying insects were observed. When I read this report back to him, his response was well, they are only responsible for 6 months! Can you believe that? How is the average buyer supposed to know what termite damage or termite treatment looks like when the “professional” doesn’t know. If you can’t rely on the home inspection company, who can you rely on?
Not only was Pillar to Post incompetent in doing the inspection, but I believe they are thieves too, because they did not earn my fees. And on top of that they cost me negotiating power (which translates into $). If I would have bought the house, you can be sure I would have demanded from the Sellers a concession($$$$), treatment and a warranty. Which is exactly what the current buyers of my house demanded.
So I had to give the buyers a concession ($$$), pay for an inspection, and treatment for the next 3 years (long after the sell of the house).
Telling everyone via blog, email, and word of mouth about how incompetent Pillar to Post is…. aka
BUYERS BEWARE:So remember Pillar to Post is responsible for giving you a report, not for whether or not it is an accurate one.
This article was submitted by one of our readers. Penciltrick cannot make any claims as to its authenticity but the article was accepted on a good faith belief that it is an accurate and truthful account of the events listed.