Comments on: Sunlife http://www.penciltrick.com/index.php/service-based/sunlife/ Fighting the trained monkey in modern society. Thu, 02 Feb 2012 21:46:41 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Kcej http://www.penciltrick.com/index.php/service-based/sunlife/comment-page-1/#comment-175511 Kcej Thu, 29 Dec 2011 22:40:02 +0000 http://www.penciltrick.com/?p=208#comment-175511 I totally agree with all of the comments here. I used to work at Sunlife - Group Benefits Department. Every week, the higher ups will constantly change the procedure, pay this one week, deny the same the next week. I don't know who makes all this stupid decision. All I can say is they're all stupid. All they think about is the money that is coming in their pockets. The company is borderline illegal, I remember there was a complaint from one of the employees about desk space and working conditions. The labour board came in and investigated, checked and measured the desks, the walk space everything. And the office is only a couple of centimetres within the limit of what is required as a ergonomical work space and legal. They constantly & continually cheat the employees and the public. Worst company I've ever worked for. I totally agree with all of the comments here. I used to work at Sunlife – Group Benefits Department. Every week, the higher ups will constantly change the procedure, pay this one week, deny the same the next week. I don’t know who makes all this stupid decision. All I can say is they’re all stupid. All they think about is the money that is coming in their pockets. The company is borderline illegal, I remember there was a complaint from one of the employees about desk space and working conditions. The labour board came in and investigated, checked and measured the desks, the walk space everything. And the office is only a couple of centimetres within the limit of what is required as a ergonomical work space and legal. They constantly & continually cheat the employees and the public. Worst company I’ve ever worked for.

]]> By: Sasha http://www.penciltrick.com/index.php/service-based/sunlife/comment-page-1/#comment-163681 Sasha Wed, 30 Nov 2011 20:02:49 +0000 http://www.penciltrick.com/?p=208#comment-163681 It's really interesting to see the views from the other side of the table. I work for Sunlife on the sales force team both as a financial advisor and before that as a Sales Manager. I completely agree with all of you. This company, although they try to appear as they are ethical, they are a wolf in sheep's clothing. They will lie about anything in order to decieve people into joing their offices. I have stayed quiet all too long and really need to get this off my chest. They are one of the cheapest companies I have ever experienced and even though they claim to pay high commissions, they only pay on their system that keeps an advisor in the highest productivity while drawing away from any type of social and family life in order to maintain this productivity. They even train you to incorporate business talk into all of you social networks. I don't think they understand that sometimes you want to talk to your friends over drinks without bringing up sunlife! Another reason why this company is so unethical is that they make the advisor pay rent for the office, internet use, telephone use, and for any type of office supply. They even make you pay for your benefits. How sick is this! That a group coverage provider makes their own advisor pay for a group plan that you can not opt out off which generally cost 400+ depending whether your single or with a family. The last straw for myself was the fact that I had to pay $200 in order to go to the company christmas party. What kind of legit organization makes you pay for a company christmas party! I don't even celebrate christmas! When I first joined Sunlife, they keep reminding you that the high turnover rate is because people are lazy and do not have good work ethic, however now I know why individuals tend to leave. You can only allow yourself to get screwed for so long. I have done extremely well when I first started as a Advisor, attending their conventions, making all the campaigns, but now I look back and realize how much money I have hemerged out into this business in terms of prospecting and business expenses. I would have done things very differently many years ago and would have never joined this immoral, unethical company who lies, cheats, and steals from the people who place faith in them. It’s really interesting to see the views from the other side of the table. I work for Sunlife on the sales force team both as a financial advisor and before that as a Sales Manager. I completely agree with all of you. This company, although they try to appear as they are ethical, they are a wolf in sheep’s clothing. They will lie about anything in order to decieve people into joing their offices. I have stayed quiet all too long and really need to get this off my chest. They are one of the cheapest companies I have ever experienced and even though they claim to pay high commissions, they only pay on their system that keeps an advisor in the highest productivity while drawing away from any type of social and family life in order to maintain this productivity. They even train you to incorporate business talk into all of you social networks. I don’t think they understand that sometimes you want to talk to your friends over drinks without bringing up sunlife! Another reason why this company is so unethical is that they make the advisor pay rent for the office, internet use, telephone use, and for any type of office supply. They even make you pay for your benefits. How sick is this! That a group coverage provider makes their own advisor pay for a group plan that you can not opt out off which generally cost 400+ depending whether your single or with a family. The last straw for myself was the fact that I had to pay $200 in order to go to the company christmas party. What kind of legit organization makes you pay for a company christmas party! I don’t even celebrate christmas! When I first joined Sunlife, they keep reminding you that the high turnover rate is because people are lazy and do not have good work ethic, however now I know why individuals tend to leave. You can only allow yourself to get screwed for so long. I have done extremely well when I first started as a Advisor, attending their conventions, making all the campaigns, but now I look back and realize how much money I have hemerged out into this business in terms of prospecting and business expenses. I would have done things very differently many years ago and would have never joined this immoral, unethical company who lies, cheats, and steals from the people who place faith in them.

]]> By: tara the tiried http://www.penciltrick.com/index.php/service-based/sunlife/comment-page-1/#comment-142304 tara the tiried Thu, 29 Sep 2011 21:25:20 +0000 http://www.penciltrick.com/?p=208#comment-142304 Deny ,deny deny, that's all Ive gotten from Sunlife.Im at the verge of a nervous breakdown and have considered suicide as Im nearly homeless at this stage.My employers are cut from the same cloth as Sunlife so I have had nothing but grief from them too.Im going to hand in my notice and hope something comes through for me or my family will be living in our car.Trying to fight them has taken a huge toll on me and my family and Ive been put on strong antidepressants but its just a bandaid for the misery this company has put us through.If I didn't have kids I would have ended it rather than go through this torture.For the record. if they know you are in a low income job with no real chance of fighting them....they will crush you.I was too easy for them to crush as I had been reduced to a shell from workplace bullying-I suppose if everyone else is doing it why shouldn't they?The time wasting bull is the worst killer, the will they wont they agony as the final notices pile up to the day when you realize that you are so far gone that you cant get out.If there's a hell ,i can guarantee that its run by former Sunlife employees. Deny ,deny deny, that’s all Ive gotten from Sunlife.Im at the verge of a nervous breakdown and have considered suicide as Im nearly homeless at this stage.My employers are cut from the same cloth as Sunlife so I have had nothing but grief from them too.Im going to hand in my notice and hope something comes through for me or my family will be living in our car.Trying to fight them has taken a huge toll on me and my family and Ive been put on strong antidepressants but its just a bandaid for the misery this company has put us through.If I didn’t have kids I would have ended it rather than go through this torture.For the record. if they know you are in a low income job with no real chance of fighting them….they will crush you.I was too easy for them to crush as I had been reduced to a shell from workplace bullying-I suppose if everyone else is doing it why shouldn’t they?The time wasting bull is the worst killer, the will they wont they agony as the final notices pile up to the day when you realize that you are so far gone that you cant get out.If there’s a hell ,i can guarantee that its run by former Sunlife employees.

]]> By: Cathy O'Keefe http://www.penciltrick.com/index.php/service-based/sunlife/comment-page-1/#comment-111831 Cathy O'Keefe Sat, 04 Jun 2011 13:27:48 +0000 http://www.penciltrick.com/?p=208#comment-111831 My husband passed away on April 1, 2011, and we had Sun Life Insurance through his employer, he had been on disability for 2 years, and Sun Life had been paying that regularly, we also had a group life insurance policy with them, after my husband died I filed a life insurance claim, Sun Life denied my claim, stating that his company had not filed the conversion papers properly, but yet they have been taking our premiums all this time, and never once told us that the papers were improperly filed. Now I am sitting here with no money to pay any of his final expenses and cannot get them to respond to me. I have sent letters to the corporate office, now I do not know what I will do! I did some research and found out that Sun Life has had several Class Action Law Suits filed against them, it is sad how these big Insurance companies can get by with this. But yet expect the tax payers to bail them out when they get in to financial trouble, what about our financial trouble! My husband passed away on April 1, 2011, and we had Sun Life Insurance through his employer, he had been on disability for 2 years, and Sun Life had been paying that regularly, we also had a group life insurance policy with them, after my husband died I filed a life insurance claim, Sun Life denied my claim, stating that his company had not filed the conversion papers properly, but yet they have been taking our premiums all this time, and never once told us that the papers were improperly filed.

Now I am sitting here with no money to pay any of his final expenses and cannot get them to respond to me.

I have sent letters to the corporate office, now I do not know what I will do!

I did some research and found out that Sun Life has had several Class Action Law Suits filed against them, it is sad how these big Insurance companies can get by with this. But yet expect the tax payers to bail them out when they get in to financial trouble, what about our financial trouble!

]]> By: Andrea Blackmore http://www.penciltrick.com/index.php/service-based/sunlife/comment-page-1/#comment-104550 Andrea Blackmore Mon, 02 May 2011 17:45:27 +0000 http://www.penciltrick.com/?p=208#comment-104550 I have been on short term disability for the past 5 months. I have been having my payments from Sun Life deposited into my bank account. I phoned them the middle of April to see if they could issue one payment only in cheque form. I was advised they could and due to their payment cycles, the cheque was going to be processed and mailed on the same day. I've yet to receive the payment......they will not process a stop pymt and reissue. No. I have to wait 10 days for them to ensure it's lost. My payments are only $325/wk and this loss of income has put me behind in rent, food and money for my presciptions. SunLife don't really care, even their ombudsman has stopped returning my calls. Maybe they figure a homeless person won't be able to keep at them. Where's Michael Moore when you need some help? I have been on short term disability for the past 5 months. I have been having my payments from Sun Life deposited into my bank account. I phoned them the middle of April to see if they could issue one payment only in cheque form. I was advised they could and due to their payment cycles, the cheque was going to be processed and mailed on the same day.
I’ve yet to receive the payment……they will not process a stop pymt and reissue. No. I have to wait 10 days for them to ensure it’s lost.
My payments are only $325/wk and this loss of income has put me behind in rent, food and money for my presciptions. SunLife don’t really care, even their ombudsman has stopped returning my calls.

Maybe they figure a homeless person won’t be able to keep at them.

Where’s Michael Moore when you need some help?

]]> By: Crumble http://www.penciltrick.com/index.php/service-based/sunlife/comment-page-1/#comment-95634 Crumble Wed, 30 Mar 2011 16:41:56 +0000 http://www.penciltrick.com/?p=208#comment-95634 Sunlife has made me feel like I am a non-person with no rights. They push and push and push, and I feel like giving up, but I have no way to support myself if I tell them to bugger off. How can we all band together and demand better treatment from this company? There seems to be a gag order (you would think more people would be on line discussing this issue, but there is a lack of documentation - seems suspicious.). We need publicity to ensure our voices are heard. Sunlife is a bully - or at least that is my experience. Sunlife has made me feel like I am a non-person with no rights. They push and push and push, and I feel like giving up, but I have no way to support myself if I tell them to bugger off. How can we all band together and demand better treatment from this company? There seems to be a gag order (you would think more people would be on line discussing this issue, but there is a lack of documentation – seems suspicious.). We need publicity to ensure our voices are heard. Sunlife is a bully – or at least that is my experience.

]]> By: Janine Roth http://www.penciltrick.com/index.php/service-based/sunlife/comment-page-1/#comment-92566 Janine Roth Thu, 17 Mar 2011 03:02:50 +0000 http://www.penciltrick.com/?p=208#comment-92566 My recently deceased mother went to great lengths to have me named as her life insurance beneficiary and left me responsible for my severely disabled niece. (Formerly she had named my niece as beneficiary when she was still a child) Upon my mother's death, Sun Life informed us my niece was an "irrevocable beneficiary" so my mother's changes could not be honoured. My mother never knew this and noone told us even after multiple forms, online and hard copies, as well as multiple original phone conversations, were implemented by my mother to make the changes. Also, to add insult to injury, Sun Life would not even let me sign for my niece as POA and requested we transport her to a lawyer to have her (or rather someone hold her hand to make an x) to claim the insurance. I am out of pocket major money from this ordeal as my mother had no money in her estate. I can be reimbursed with receipts I have very few)for some of my expenses. I am revoking my POA now because the financial toll in to much for me to carry. It has now been 5 months since my mother died. Through a lawyer I have been told the insurance should come to my niece in a few weeks - In the meantime caring for mmy niece financially has led me deeper into debt. Why did Sun Life not notify us? Why did they keep sending more change of beneficiary supplementary forms over a period of months and not a letter to explain they were not honouring the changes so we could address it? Why have they refused to even acknowledge my legal Power of Attorney when I call on behalf of my niece (who cannot speak coherently) by telling me I need to contact a lawyer to conduct any further correspondence or conversations. Why is it taking so long to get the insurance to my niece even when I have not contested their position that I am not the beneficiary? I cannot help but feel they are covering up their mistakes and are making me pay for it - the bottom line is my mother's insurance was her insurance - little did she know it was not her money with which to decide after all. I am switching out of my company plan with Sun Life and I would suggest others do the same. At the very least people should know assigning a beneficiary is automatically irrevocable and if you change a beneficiary the original beneficiary needs to made aware and sign off of the policy. I wish someone had told us! I only wish I had the money to sue them for damages. My recently deceased mother went to great lengths to have me named as her life insurance beneficiary and left me responsible for my severely disabled niece. (Formerly she had named my niece as beneficiary when she was still a child) Upon my mother’s death, Sun Life informed us my niece was an “irrevocable beneficiary” so my mother’s changes could not be honoured. My mother never knew this and noone told us even after multiple forms, online and hard copies, as well as multiple original phone conversations, were implemented by my mother to make the changes. Also, to add insult to injury, Sun Life would not even let me sign for my niece as POA and requested we transport her to a lawyer to have her (or rather someone hold her hand to make an x) to claim the insurance. I am out of pocket major money from this ordeal as my mother had no money in her estate. I can be reimbursed with receipts I have very few)for some of my expenses. I am revoking my POA now because the financial toll in to much for me to carry. It has now been 5 months since my mother died. Through a lawyer I have been told the insurance should come to my niece in a few weeks – In the meantime caring for mmy niece financially has led me deeper into debt. Why did Sun Life not notify us? Why did they keep sending more change of beneficiary supplementary forms over a period of months and not a letter to explain they were not honouring the changes so we could address it? Why have they refused to even acknowledge my legal Power of Attorney when I call on behalf of my niece (who cannot speak coherently) by telling me I need to contact a lawyer to conduct any further correspondence or conversations. Why is it taking so long to get the insurance to my niece even when I have not contested their position that I am not the beneficiary? I cannot help but feel they are covering up their mistakes and are making me pay for it – the bottom line is my mother’s insurance was her insurance – little did she know it was not her money with which to decide after all. I am switching out of my company plan with Sun Life and I would suggest others do the same. At the very least people should know assigning a beneficiary is automatically irrevocable and if you change a beneficiary the original beneficiary needs to made aware and sign off of the policy. I wish someone had told us! I only wish I had the money to sue them for damages.

]]> By: Elaine L http://www.penciltrick.com/index.php/service-based/sunlife/comment-page-1/#comment-91197 Elaine L Fri, 11 Mar 2011 01:23:08 +0000 http://www.penciltrick.com/?p=208#comment-91197 We had no choice but to deal with Sun Life when my husband's employer switched to them to save a few pennies. I HATE this company and would never willingly deal with them. They are so much worse than our previous Pacific Blue Cross. I had no idea how miserable they could make us. Every dealing with them causes my blood pressure to rise. Perhaps their intention is just to kill us all off. IF you have a choice do not deal with this company. We had no choice but to deal with Sun Life when my husband’s employer switched to them to save a few pennies. I HATE this company and would never willingly deal with them. They are so much worse than our previous Pacific Blue Cross. I had no idea how miserable they could make us. Every dealing with them causes my blood pressure to rise. Perhaps their intention is just to kill us all off. IF you have a choice do not deal with this company.

]]> By: jake http://www.penciltrick.com/index.php/service-based/sunlife/comment-page-1/#comment-91030 jake Thu, 10 Mar 2011 05:54:40 +0000 http://www.penciltrick.com/?p=208#comment-91030 Sunlife is the most unfair arrogant company that anyone will ever deal with. Even though a person is 200% correct in what they desurve Sunlife will never see anything your way if it means they have to give out that selfish cent of their's.I would never ever recommend dealing with this company if it was the last one available. Sunlife is the most unfair arrogant company that anyone will ever deal with. Even though a person is 200% correct in what they desurve Sunlife will never see anything your way if it means they have to give out that selfish cent of their’s.I would never ever recommend dealing with this company if it was the last one available.

]]> By: Audrey http://www.penciltrick.com/index.php/service-based/sunlife/comment-page-1/#comment-82024 Audrey Wed, 26 Jan 2011 03:09:58 +0000 http://www.penciltrick.com/?p=208#comment-82024 Sun Life Financial is the worst company ever to deal with. I had an experience with them where they knowingly gave my personal and financial information to a third party. It took me a year to get an applogy letter but that is not the point. NEVER DEAL with Sun Life Financial, they have no respect for the Privacy Laws of Canada. Sun Life Financial is the worst company ever to deal with. I had an experience with them where they knowingly gave my personal and financial information to a third party. It took me a year to get an applogy letter but that is not the point. NEVER DEAL with Sun Life Financial, they have no respect for the Privacy Laws of Canada.

]]>