Comments on: Ticketmaster

By: Dean

Dean — Sat, 17 Dec 2011 02:19:48 +0000

So sorry for what has happened to you, but they do ask that you take out insurance on your ticket, that way if they loose the ticket you get all your money back or a replacement ticket mailed to you.

@ Geoff brown- the venue does not hold the tickets but the actual director holds the tickets in cases of emergancies where people need to be moved becasue of disturbing others, or anything like that. The tickets that are held are generally the front row.

The venue cannot sell the ‘add on’ tickets as normal tickets because it means they loose money to the add ons that were reserved for that amount of tickets

By: geoff brown

geoff brown — Sat, 06 Aug 2011 18:22:38 +0000

why do ticketmaster imply that a concert is sold out and redirect you to ‘getmein’ asking 3 times original price? On further investigation it is found the venue actually have tickets?

Also, why is a concert said to be sold out only to find that ‘hospitality packages’ are available, again for x3 the price.
Surely real fans should be able to purchase these tickets at cost price even with the exorbitant add ons attached?

By: rv repair loveland

rv repair loveland — Tue, 03 Aug 2010 15:32:12 +0000

I’m sorry that you had such a bad experience. Next time just don’t lose your ticket and you won’t have any problems. I’m sure they have problems sometimes with people saying they’ve lost their tickets when they really haven’t, just to take advantage of ticketmaster and to get one or two free tickets.

By: Kim

Kim — Thu, 29 Jul 2010 16:41:31 +0000

I am completely shocked and angry at the way Ticketmaster operated during a recent transaction I had with them. I received an email a while back from Ticketmaster detailing pre-sale Justin Bieber tickets on June 9th. My daughter is a huge fan, so I signed up that day and got 4 tickets, for my daughter, 2 friends, and myself.

They seemed like lousy seats to me, first section, right behind the stage, but I’d sat in the same vicinity for the U2 Elevation tour a few years back, and those turned out to be great seats.

Then I received a phone call from Ticketmaster July 19th saying that the stage view would be obstructed, and they were re-issuing comparable seats. When I received the new tickets, I was stunned to find out that they were at the back of the Saddledome, in the 3rd section, practically nosebleed seats. How is that comparable?

If it was just me, I would probably just rip up the tickets and forget about it. But some great mind at Ticketmaster decided to completely disappoint 3 little girls, and this seemed unreasonable and unfair.

I phoned Ticketmaster to complain and hopefully get better seats. I spoke to whoever answered the phone, and this person said she’d see if she could upgrade them. Nope, there were no more seats at this sold out show. I asked to speak to her supervisor. Kay was this supervisor lady’s name. She couldn’t be more apologetic, and I know this is not her fault, but she couldn’t do anything for me.

Ticketmaster is a complete rip off artist of a company. Suck customers in with pre-sale seats, and then re-issue????