kijiji Canada
I posted an ad with Kijiji in November 2009 for a VW Golf I was selling. I received email notification from Kijiji asking me to confirm the ad which I did & later I visited the site and the ad was posted as I submitted it.
The next day while at work my wife forwarded an email from Kijiji concerning “my” ad for a Toyota Celica. I emailed them & advised that this was not my ad. Kijiji provided me with a support ticket number. When I arrived home that evening, there were 3 other confirmation emails for the Toyota Celica followed by 4 emails pulling the ads as I had “violated” Kijiji’s ad policies. Interestingly, one of the pulled ads had the same ad ID number as my original VW Golf ad. I followed up with Kijiji quoting my support ticket number. I received a response telling me that someone had likely fooled me via a fake email into revealing my Kijiji password and used my account to post fake ads. They advised me to re-register and change my password. Strangely, they did not offer to restore my original ad. Stranger still, I never provided my Kijiji password to anyone. When I tried to re-register, I was not able to because the system told me I was already registered. I also could not repost my ad as I was “in violation” of their policies. I have sent several messages to Kijiji advising them of this Catch-22 to no avail. I have been completely ignored. Their service is free and I guess you get what you pay for. Their system would seem to be very insecure and you should be forewarned before you take advantage of their “free” service.
Disclaimer
This article was submitted by one of our readers. Penciltrick cannot make any claims as to its authenticity but the article was accepted on a good faith belief that it is an accurate and truthful account of the events listed.
September 21st, 2010 at 9:25 pm
The rumors floating around is that kijiji has a moderator that works for the SPCA or humaine society in the Peterborough area. The story I have heard from several sources is that this lady has been trying to have ALL PETS BANNED from kijiji for a while now. She is clearly using this site to dictate who can and can not sell pets on kijiji.
Many people that have been fully supported kijiji for years are now being banned by moderators that are using kijiji to spread their personal political views and I think kijiji needs to protect themselves and the rights of their supporters by doing a better job of screening moderators that will represent them.
It makes no sense to make your complaints to kijiji because these moderators seems to be the only people that read the messages. They usually won’t respond, but some people get a message from someone named Shawn M. who can not seem to give a straight answer as to why an ad was deleted or why an IP address has been banned. There is no other support line or contact information that I can find to go over the heads of these moderators when problems seem to conflict with Kijiji’s listed rules and regulations. It seems that legal action is the only other alternative until kijiji gives their supporters the ability to be heard by the staff that is interested in protecting the best interests of kijiji and it’s supporters and not the interests of “animal right’s activists” which clearly do not belong on a public buy and sell website!
November 21st, 2010 at 11:45 am
Kijiji has band our whole household for LIFE for placing ONE add in another city. No warning, No explanation, No refund! I’m not going to an internet cafe. There are many other classified to choose from. They’re biting the hand that feeds them. I hope everyone stops using Kijiji.
October 25th, 2011 at 7:41 pm
OMG, Kijiji you are starting to piss me off, I am trying to post an Ad in 2 different places (note the same ad) But Your stupid thing will not let me post, it says its too Similar, well Kijiji I have changed the Stupid ad too many different things ADDED TOO IT! and Yet here I sit with it telling me I have too change things in it WHEN I HAVE! You see you now have one angry child, What kind of person would want too put up with that, I have been trying for the last 2 hours! Clearly your Website is Kinda Stupid and you need to fix it soon befor everyone gets pisses off and this page becomes soo full you won’t keep up with all your NON FAN MAIL! I hope I get an email back for how crazy rude this is! Grrr…..
December 3rd, 2011 at 6:04 pm
You all fail at the internet